Scope
The RejectInvestigation message is sent by a case assignee to a case creator or case assigner to reject a case given to him.Usage
The RejectInvestigation message is used to notify the case creator or case assigner the rejection of an assignment by the case assignee in a: - request to cancel payment case; - request to modify payment case; - unable to apply case; - claim non receipt case. Rejecting a case assignment occurs when: - the case assignee is unable to trace the original payment instruction; - the case assignee is unable, or does not have authority, to process the assigned case (indicate "You have by-passed a party"; - the case assignee has received a non expected message, and rejects the message with a wrong message indicator; - the case assignee has not yet received the ResolutionOfInvestigation message and the case has already been reopened; - the case assignee has rejects an non-cash related query. The RejectInvestigation message covers one and only one case at a time. If the case assignee needs to reject several case assignments, then multiple RejectInvestigation messages must be sent. The RejectInvestigation message must be forwarded by all subsequent case assignee(s) until it reaches the case assigner and must not be used in place of a ResolutionOfInvestigation or CaseStatusReport message. Usage: The assigner must be the sender of this confirmation and the assignee must be the receiver. B. Case Identifies the investigation case. C. Justification Specifies the reason for the rejection of an investigation. D. SupplementaryData Additional information that cannot be captured in the structured elements and/or any other specific block.Outline
The RejectInvestigationV07 MessageDefinition is composed of 4 MessageBuildingBlocks:
- Assignment — Identifies the assignment of an investigation case from an assigner to an assignee.
RejectInvestigationV07
RjctInvstgtn
Mandatory
Type: RejectInvestigationV07
Assgnmt
Mandatory
Case
Optional
Justfn
Mandatory
SplmtryData
Repetition (0..n)