Scope
The CaseStatusReport message is sent by a case assignee to a case creator or case assigner. This message is used to report on the status of a case.Usage
A CaseStatusReport message is sent in reply to a CaseStatusReportRequest message. This message - covers one and only one case at a time. (If a case assignee needs to report on several cases, then multiple CaseStatusReport messages must be sent); - may be forwarded to subsequent case assigner(s) until it reaches the end point; - is able to indicate the fact that a case has been assigned to a party downstream in the payment processing chain; - may not be used in place of a ResolutionOfInvestigation (except for the condition given in the next bullet point) or NotificationOfCaseAssignment message; - may be skipped and replaced by a ResolutionOfInvestigation message when the request for a investigation status is received at the time the assigner has resolved the case. (In this case a ResolutionOfInvestigation message can be sent instead of a CaseStatusReport and the case may be closed). Usage: The assigner must be the sender of this confirmation and the assignee must be the receiver. E. SupplementaryData Additional information that cannot be captured in the structured elements and/or any other specific block.Outline
The CaseStatusReportV06 MessageDefinition is composed of 5 MessageBuildingBlocks:
- Header — Specifies generic information about an investigation report.
- Case — Identifies the investigation case.
- Status — Defines the status of the case.
- New Assignment — Identifies the change of an assignment for an investigation case from an assigner to a new assignee.
CaseStatusReportV06
CaseStsRpt
Mandatory
Type: CaseStatusReportV06
Hdr
Mandatory
Case
Mandatory
Sts
Mandatory
NewAssgnmt
Optional
SplmtryData
Repetition (0..n)